Shipping policy

Welcome to Cartlyn! We strive to deliver your orders quickly, safely, and affordably. Please read our shipping policy to understand how and when your items will be delivered.

1. Order Processing Time

All orders are typically processed within 1–2 business days after payment confirmation. Processing includes verification, quality checking, packaging, and preparing your order for shipment.

2. Shipping Methods & Delivery Time

We offer the following shipping options:

Standard Shipping:

  • Delivery in 5–8 business days

  • Most cost-effective choice

Express Shipping:

  • Delivery in 2–4 business days

  • Faster delivery at an additional cost

Delivery times may vary based on location, peak seasons, holidays, or unforeseen delays from carriers.

3. Shipping Costs

Shipping fees are calculated at checkout based on:

  • Shipping method chosen

  • Order weight and size

  • Delivery destination

Free Standard Shipping may be offered on orders above a certain amount (e.g., over ₹1,499 or equivalent).

4. Order Tracking

Once your order ships, you’ll receive:

  • A shipping confirmation email

  • A tracking number

  • A link to track the delivery status online

Use this information to check your shipment anytime.

5. Shipping Restrictions

At this time, Cartlyn ships to addresses within India only. We may expand internationally in the future.

6. Delivery Issues

If your order:

  • Is delayed

  • Has missing items

  • Arrives damaged

Please contact our Support Team within 7 days of delivery with your order number and photos (if applicable). We’ll resolve the issue quickly.

7. Address Accuracy

Please ensure your shipping address is accurate. Cartlyn is not responsible for delivery issues or returns caused by incorrect or incomplete addresses provided by the customer.

8. Lost or Stolen Packages

Once the courier marks an order as delivered:

  • Cartlyn is not responsible for loss or theft

  • Customers may file a claim with the carrier

If you need help, contact our support team.

9. Customer Support

Need help with your delivery?
Email: support@cartlyn.com
Response Time: Within 24 hours

If you want, I can also draft a Return & Refund Policy or Privacy Policy to go with this. 🚚📦